Virtual teams

Worlds apart

Abstract

Virtual teams are a relatively new phenomenon. A number of studies have focused on the description of team development and the group process of virtual learning teams as they form. This paper is a study of how Australian and American undergraduates worked together in virtual teams to respond to ethical and business practice problems for a given scenario. The study specifically examined the communication methods, task completion methodology and cultural differences exhibited by two undergraduate classes from the University of Ballarat, Ballarat Australia and Jacksonville State University, Jacksonville, Alabama, United States. Both synchronous and asynchronous communications methods were used with differing levels of enthusiasm and acceptance. Although the study was based on a small sample, which limits its generalisability, there are implications to inform those who are considering similar methods in their teaching.