A multi-dimensional measure of e-learning systems success

Abstract

We present the results of a systematic review of literature devoted to various aspects of e- learning success as a multidimensional measure of e-learning success (involving system use by learners, learner satisfaction, learning effectiveness and continuance intention dimensions),a structural model depicting the main determinants of e-learning success dimensions (which we find to be content quality, system quality, service quality and perceived task value) and the suggested cause-effect relationships. We also discuss an empirical procedure that we intend to use to validate the multidimensional measure we propose.