The quality challenge

Quick fix solutions or enduring cultural changes?

Abstract

This symposium explores the quality debate in the context of a major investment in blended learning at Massey University. It outlines competing and coexisting assumptions about the nature of quality and describes the principles underpinning a Quality Enhancement Framework developed to support the implementation of a new Learning Management System (LMS). Drawing on the Massey experience the symposium identifies a number of important tensions in response to two fundamental questions: what does quality blended learning look like and how do you promote it?