Benchmarking across universities

A framework for LMS analysis

Abstract

Enterprise wide learning management systems are integral to university learning and teaching environments. Griffith University and the University of Western Sydney (UWS) are predominantly face-to-face, multi-campus teaching institutions with similar size student bodies and academic communities. Both Griffith and UWS utilise a single enterprise wide e-learning system, although the systems are different. This paper describes a benchmarking activity between the two universities to determine the level and quality of the uptake of the e-learning system. A framework was developed as a product of the partnership and applied to a representative sample of e-learning sites. The results of the benchmarking exercise showed that there are parallel trends between the two institutions in how the LMS is being used, however with distinct differences in specific areas.