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Vol. 18 No. 8 (2021)

Published: 4 April 2021

Articles

  • What student evaluations are not: Scholarship of Teaching and Learning using student evaluations

    Ameera Ali, Joseph Crawford, Leela Cejnar, Kristyn Harman, Kwong Nui Sim

    In this Editorial, we stay committed to the objective of the Journal of University Teaching and Learning Practice regarding sharing, evaluating, and developing stronger evidence-based practice papers by focusing on the topic of national and institutional student evaluations. We create an important theoretical and practical foundation for authors considering publishing with our Journal on studies that utilise student surveys as their primary method of data collection. The editorial begins by providing a comprehensive overview of the history and emergence of student evaluations dating back to medieval times, we trace the evolution of student evaluations to present day looking at the rationale behind the induction of such tools. Following this, we discuss the validity of student evaluations through an exploration of factors such as student satisfaction, the timing of when student surveys are administered, and the idiosyncrasies regarding paper-based and online evaluations. We then further discuss the reliability of student evaluations by contextualising what student evaluations do not say and uncover how various forms of bias can influence the ways student evaluations are both completed and interpreted. Through this we assert that due to confounding factors of bias that influence the results of student evaluations, they cannot always be thought of as wholly objective data collection tools. This then leads into our discussion of the contemporary social contexts within which student evaluations are situated and how both micro and macro dynamics influence student experiences of teaching and learning, where we contest that broader external factors experienced by students can skew the ways teaching is both perceived and evaluated. We conclude our Editorial by critically envisioning a new direction for future manuscript submissions to our Journal. We assert that although the use of student evaluations as evidence of teaching practice may be inherently flawed, there nonetheless remains merit in their use following critical and reflexive engagement throughout the research process. As such, we are hopeful that our critical review of student evaluation-based scholarship may be utilised to leverage higher quality research output.

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  • Student experience: 10 things I know for certain

    Shelley Kinash

    Through an autoethnographic account of a university career journey, this paper addresses ten key themes in higher education. These are the ten principles which matter most in education. Attending to the quality of these elements will ensure that the vast majority of students have an excellent experience and that by virtue of completing their education, graduates will have the foundations they require to achieve their career goals. High quality universities keep the focus on their students, and students are welcomed and encouraged as agentic, contributing citizens, who will lead communities forward through graduate careers. The student experience is streamlined, minimising expectations of students beyond their coursework. Whereas the educators make or break the experience for the students, there are numerous other education-focussed staff roles in universities and staff must work in-concert. Universities must continue to apply digital innovation to improve processes such that student experience mechanisms, such as enrolment, are efficient and user-friendly, so that students can expend their cognitive energies on learning rather than navigating convoluted processes. One size does not fit all and university education must be delivered in ways which meet the needs and expectations of diverse student cohorts, and personalised in bespoke and supported ways for individual students. Universities seek to enhance and continuously improve student experience, engagement and retention.

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  • An assessment of tutoring performance, challenges and support during COVID-19: A qualitative study in a South African university

    Chioma S Okoro, Oliver Takawira, Peter Baur

    The COVID-19 pandemic brought changes to the teaching and learning arena and posed challenges to efforts to support student performance. The study aims to identify challenges faced during online tutoring and ways to continue to support the tutoring function to teach and disseminate knowledge to students during lockdown. The study was conducted within a faculty in a higher education institution in South Africa using interviews of lecturers and tutors who were purposively selected. Thematic analysis was used to draw out themes on the challenges faced, support provided and suggestions to improve tutoring in online/blended learning. The study exposed several challenges, including internet connectivity, inadequate knowledge on the use of online platforms, lack of clear guidelines for tutors, disconnect with the students and lecturers on a personal level, insufficient internet data, and students' lack of participation and interest. Further findings supported the need for more innovative strategies in the areas of tutor professional development, standardisation of processes and information, regular tutor-lecturer interactions, and the establishment of a community of practice for tutors that feature peer mentoring and support. These findings provide evidence to inform targeted strategies to support tutors in the blended learning space.

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  • Transversal competency development in healthcare professionals: A scoping literature review to identify effective educational paradigms, principles and strategies

    Sarah Low, Rosie Nash, Kerryn Butler-Henderson, Sheree Lloyd

    Transversal Competencies (TCs) (interpersonal, intrapersonal, critical thinking and global citizenship skills) are essential skills, knowledge and behaviours for work and life success. Limited literature exists on methods to develop TC for adult education. This scoping review explores how TCs are being embedded into health professional learning and strategies to deliver training for the self-directed learner.

  • Online teaching effectiveness in higher education: Faculty perspectives in India

    Lokanath Mishra, Roshan Lal Raina

    The COVID-19 pandemic demanded the closure of education institutions abruptly in the middle of the academic term, disrupting regular teaching and learning activities throughout the world. The teaching fraternity immediately moved to online teaching to minimize learning damage and continue academic activities. With the sudden shift from traditional practices to online teaching, the key question arises about effectiveness of online teaching in higher education and how the teaching fraternity pursues academic activities, grouped under pre, during and post online teaching. This study aimed at examining the faculty perspective of online teaching in higher education without much experience and preparation. Data was collected from 81 faculty members across the disciplines of Engineering, Technology and Science for technical courses and Management and Commerce for the School of Social Science. Opinion of respondents received in pre, during and post online teaching activities and effectiveness in comparison to traditional system were analyzed.While the results show that there is no substantial pedagogical change or difficulty in delivery through online teaching. However, concerns remain about classroom management and the evaluation process through online as compared to face to face teaching. There is no significant difference of opinion from the faculties of School of Engineering and School of Management in regard to pre and post, except during the online teaching activities.

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  • General and unique predictors of student success in online courses: A systematic review and focus group

    Lilani Arulkadacham, Stephen McKenzie, Zahra Aziz, Jennifer Chung, Kyle Dyer, Christopher Holt, Filia Garivaldis, Matthew Mundy

    Despite the increase in the availability and popularity of online educational programs, there is a lack of understanding of non-academic as well as academic predictors of online student success. In this study, we have investigated predictors of tertiary level student success via the Psychology discipline, a popular online subject. A systematic literature review, followed by focus groups with students and instructors from online Psychology courses, revealed several important findings including a profile of general predictors of online student success and the existence of discipline-specific online student success predictors which can be extended to a variety of health care courses. Understanding the indicators of effective online education will allow course designers and instructors to develop strategies specific to the online mode and particular disciplines, enabling implementation of evidence-based education practices, which can support academic and non-academic student success in a range of online courses.

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  • Factors affecting effective online teaching transition in Asian universities during COVID-19

    Rajib Das, David P Meredith

    Educational institutions, especially the higher education institutions in Asian countries such as Bangladesh and Thailand, have had to stop face-to-face educational activities during the period of COVID-19 pandemic. Online classes have been the only alternative to carry on academic activities. Teachers were suddenly compelled to transition their teaching and learning methodology from a face-to-face to an online model. Employing a quantitative research method, this study identifies factors in teacher’s effective transition for successful online teaching. A total of 68 teachers experienced in higher education in Bangladesh, Thailand, India and Indonesia were interviewed by a structured questionnaire. The instrument was scrutinized and approved by a panel of 5 expert educators in higher educational institutes in both Bangladesh and Thailand. The statistical analysis indicated that professional training, students’ performance evaluation, cheating concerns in exam perceived by teachers, infrastructure difficulties, lack of students’ technological knowhow and difficult online classroom management influenced success in online teaching. A set of inspectional recommendations has been made that might be utilized in policy making by the educational policy makers, institutional authorities and by the practising teachers for designing effective procedures of online teaching and learning.

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  • Teamwork-performance prediction by using soft skills and technological savvy skills

    Hoi Yan Lin, Jia You

    In today’s connected world, forming teams of people to execute projects is seen as a challenge in government agencies and public and private organisations alike. For large enterprises, a small group of thoughtful and committed people performing different roles could essentially change the world. At the same time, however, it is hard to select an effective team with appropriate skills who can work collaboratively. In this project, as a starting point, the study's objectives required formulating skillset models and designing the theoretical framework to investigate project members’ capabilities. This study used three undergraduate courses’ data as input to find the skill features required in team project assignments. Additionally, possessing soft skills and Technological Savvy skills can help minimize member underperformance. Our case study of Predicting Teamwork Performance (PTPA) system also discovered some attributes that directly influence team projects and evaluating the results pointed out team members' strengths and weaknesses. Therefore, this theoretical framework can help team leaders recognize the skillsets necessary for project management.

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  • ‘Bittersweet’ and ‘alienating’: An extreme comparison of collaborative autoethnographic perspectives from higher education students, non-teaching staff and faculty during the pandemic in the UK and Singapore

    Jürgen Rudolph, Lena Itangata, Shannon Tan, Michelle Kane, Irving Thairo, Tammy Tan

    This article, via collaborative autoethnographic reflections, provides an extreme comparison of intra-period responses in two countries (the UK and Singapore) to the novel coronavirus (COVID-19) pandemic in higher education. Taking autoethnographic examples from these countries from three pairs of stakeholders of higher education (HE) – students, non-teaching academic staff, and lecturers – we discuss contrasting experiences in pursuit of answering the research question: What were our experiences working/studying in HE during the COVID-19 global pandemic? Despite the pronounced differences of the higher education landscapes in the UK and in Singapore and the heterogeneous experiences of them, five common themes emerged during an inductive analysis: impact on work, impact on learning, wellbeing, awareness and flexibility. There are significant opportunities to learn by examining the different experiences. We recommend overcoming the many separations between HE stakeholders and to engage all of them (students, lecturers (both adjuncts and full-time faculty), non-teaching staff) with the overall goal of improving the teaching and learning experiences. Technology should not be revered as a panacea and sound pedagogical practices are as important as ever.

  • Embedding online activities during lecture time: Roll call or enhancement of student participation?

    Muhammad Nadeem, Marion Blumenstein

    Student attendance has long polarized the higher education sector with reports of no to little effect on student success to positive relationships between attendance frequency at face to face and synchronous online lectures and better student engagement and achievement. This study investigates the impact of embedded online activities during lecture time on student learning by utilizing students’ portable devices to divert undesirable study behaviors such as gaming and social media activity during class. The aim of the learning intervention is to improve attendance at undergraduate engineering lectures as well as providing better connection to the subject content. Study participants were third year Bachelor of Engineering students enrolled in a mandatory “Digital System Design” course as part of their degree at a major research university in New Zealand. To explore the student experience of embedded active learning tasks on engagement and academic achievement, both qualitative and quantitative data were collected from N = 75 students over a three-year period when the course underwent a re-design utilizing a participatory action research approach. Student focus group discussions and learning analytics data revealed that the completion of online activities during lectures can lead to cognitive overload negatively affecting engagement. However, real-time feedback on learning via synchronization of learning tasks with the lecture content improved student–student and student–teacher connections and thereby contributed to a more positive overall learning experience. The role of stimulating learner motivation and attendance is discussed against Keller’s ARCS model and recommendations for teaching practice are given.

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  • Student engagement and learning outcomes in the model United Nations

    David K Jesuit, J. Cherie Strachan

    This article explores the effect of student engagement on learning outcomes associated with students’ participation in Model United Nations. We developed an objective assessment of learning outcomes by fielding a survey to conference participants and measuring their general knowledge of the United Nations. We follow-up the survey by asking faculty advisors to report on student outcomes and on the level of activity of Model UN student groups. As predicted by previous research, expectations established by a supportive peer group provide a powerful incentive for student learning, even exceeding the influence of formal instruction in a dedicated credit-bearing course.

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  • The mental wellbeing of optometry and pharmacy students in New Zealand during COVID-19

    Philip R. K. Turnbull, Lynne Petersen, Andrew V Collins

    At a time of transition into adulthood, tertiary study places additional stresses on the mental wellbeing of students. The continual assessment, long teaching hours, and expectation of professionalism that is expected from students within clinical programmes places even more burden on these students. Then in 2020, with the COVID-19 lockdown, there were significant changes to how these programs were delivered. We surveyed the mental wellbeing of our undergraduate students in the Bachelor of Optometry and Bachelor of Pharmacy programmes at the University of Auckland in 2019 and 2020. Using validated screening questionnaires, we found a high level of anxiety and depression in both years, however, in 2020 following the lockdown, anxiety levels in our students decreased. We found that the leading stressor was academic stress, and levels of anxiety were inversely correlated with perceived academic success. Therefore, we believe the lockdown, which provided both a break from clinical stresses and a change in teaching modality to online delivery, provided a period of relief, despite the potential stressful environment regarding COVID-19. To help alleviate the high level of distress in our students, lessons could be learned to decrease the stress levels in our students by continuing with alternative teaching and assessment styles.

    Read article: The mental wellbeing of optometry and pharmacy students in New Zealand during COVID-19 853 views. Recorded article-page views through the previous day; not unique readers or PDF downloads.
  • Preservice teachers’ perceptions of feedback: The importance of timing, purpose, and delivery

    Christina L Wilcoxen, Jennifer Lemke

    If the purpose of feedback is to reduce the discrepancy between the established goal and what is recognized, then how can this discrepancy be minimized through support and guidance? Feedback is instrumental to a preservice teacher development during their teacher preparation program. This qualitative study examines 31 first year teachers’ previous experiences with feedback during their undergraduate practicums. The two research questions addressed: What can be learned from PSTs’ perceptions of feedback practices utilized in teacher preparation programs? and What modifications or adaptations can be made to current feedback practices and structures in teacher preparation programs to enhance teacher efficacy and classroom readiness? Semi structured interviews provided a comparison of qualitative data and an opportunity for open ended questioning. Using descriptive analysis, researchers discovered that current feedback loops and structures can inhibit pre-service teachers’ ability to make meaning from the information and move their learning and instruction forward. As teacher preparation programs work to establish more dialogic approaches to feedback that provide pre-service teachers with multiple opportunities to reflect individually and collaboratively with university faculty, timing, purpose, and delivery are important components to consider. Although this article is written based on preservice teacher perceptions, the implications pertain to multiple fields and authors share a universal framework for feedback.

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